Meet Aged Care Quality Standards with comprehensive worker screening. NDIS Worker Screening, police checks, and qualification verification for residential and home care providers.
Overview
The aged care sector has undergone significant reform following the Royal Commission into Aged Care Quality and Safety, with strengthened screening requirements for all workers. The Aged Care Quality and Safety Commission now requires all approved providers to implement rigorous pre-employment screening as part of meeting the Aged Care Quality Standards.
Since 1 July 2022, NDIS Worker Screening has expanded to cover aged care workers in most jurisdictions, creating a unified screening framework for workers supporting vulnerable populations. In addition, police checks, Working With Children Checks (for services that also support younger people with disability), and qualification verification remain core requirements.
Refchecks provides aged care providers — both residential facilities and home care organisations — with a centralised platform to manage NDIS Worker Screening, police checks, qualification verification, and ongoing compliance monitoring for their entire workforce.
Compliance
Aged care workers delivering services to NDIS participants must hold an NDIS Worker Screening clearance. This screening assesses criminal history, workplace misconduct, and disciplinary findings against risk criteria specific to working with vulnerable people.
NDIS Quality and Safeguards Commission
Standard 7 (Human Resources) requires approved providers to have a workforce that is competent and has been screened appropriately. This includes verifying qualifications, conducting police checks, and ensuring workers meet all regulatory screening requirements.
Aged Care Quality and Safety Commission
All aged care workers must undergo a National Police Check before commencing work. The check must be assessed against the specific risks of working with older Australians, including offences related to elder abuse, financial exploitation, and violence.
Australian Criminal Intelligence Commission (ACIC)
Required for aged care workers in dual-registered services that provide care to both older Australians and younger people with disability. Also required where aged care services operate in proximity to child-related services.
State and Territory WWCC Issuing Bodies
Required Checks
FAQ
Related Industries
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