Question 1

Is there a free trial?

Accepted Answer

Yes. All plans come with a 14-day free trial. No credit card required to start. You get full access to all features in your chosen plan during the trial.

Question 2

Are there per-check fees?

Accepted Answer

Your monthly plan includes your reference checks. Additional verification checks (right to work, medicals, and so on) are priced in-platform when you order them - the price you see is the price you pay, with government and registry fees included. No setup costs or hidden charges.

Question 3

Can I change plans?

Accepted Answer

Yes. You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, Amex) via Stripe. Enterprise customers can pay by invoice.

Question 5

Do unused checks roll over?

Accepted Answer

No. Your monthly check quota resets each billing cycle. If you consistently need more checks, consider upgrading to a higher plan.

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