Streamlined reference checking that gets honest feedback faster. Digital questionnaires, fraud detection, and detailed reports, all in one platform.
Overview
Traditional reference checking is slow, inconsistent, and vulnerable to fraud. Phone-based checks take days of phone tag, produce inconsistent notes, and give candidates time to coach their referees.
RefChecks handles the entire process for you. Referees receive a secure digital questionnaire via email or SMS, complete it on their own time, and you get a standardised report with built-in fraud detection — typically within a day or two of referees responding.
Every reference runs through layered fraud checks. Device intelligence spots when one device completes multiple 'different' references. Employers are verified against the Australian Business Register, so the company on the reference is a real registered entity, not just a name. And every claim is cross-checked against our growing database of previous verifications, if a candidate's history doesn't match what referees have previously reported, you'll know before you hire
What's Included
Referees receive questionnaires via email and SMS. Reminders are sent on your behalf, ensuring high completion rates without manual follow-up.
Layered signals on every reference: device intelligence catches one device answering as several referees, employers are verified against the Australian Business Register, and claims are cross-referenced against previous checks.
Every reference produces a consistent PDF report with ratings, comments, and a fraud risk assessment. Easy to compare across candidates.
Choose from pre-built question sets or create custom questionnaires tailored to the role. Consistent questions mean comparable answers.
Referees complete checks on any device. The portal guides them through each question, no app download required.
Get notified the moment a referee completes their check. Track progress for every candidate on your dashboard.
Process
Enter the candidate's details and referee contacts. Choose your question set and hit send.
Referees receive a secure link and complete the questionnaire on their own time. Reminders follow up for you.
Get a detailed report with ratings, comments, and fraud alerts. Download the PDF or view it on your dashboard.
Turnaround & Pricing
Turnaround Time
Tracked live in your dashboard
Included in all plans
From $49/month
Reference checks are included in your plan quota. Background checks are priced separately, per check.
FAQ
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